Technology partner for service businesses

AI customer engagement and ERP for service businesses.

PotomacOps connects customer inquiries, quotes, agreements, scheduling, invoicing, and payments in one platform. Katch Leads responds to phone calls, connected email, and website inquiries. POG ERP carries the sales and operational workflow through payment and receipt.

Get started View product walkthrough

From first inquiry to final receipt.

See how Katch Leads and POG ERP connect customer engagement to the work, the sale, and the financial record.

Workflow overview. Phone calls, integrated email, or website inquiries flow into a quote, agreement, scheduled job, invoice, payment, and receipt.

Your technology operations partner.

Potomac Operations Group is a locally owned technology company built to help service businesses capture demand and run the work that follows.

We connect websites, AI phone answering, customer records, quotes, agreements, scheduling, invoicing, payments, and receipts into one practical workflow.

Our mission: Make business technology easier to own, understand, and operate.
Our approach: Keep the owner visible, the handoffs clear, and the system accountable.

A service team planning the day's work in a dispatch office

Built for owner control

Technology should remove handoffs, not create more.

PotomacOps gives service-business owners a connected view from first contact through completed work.

Stay visible

Owner alerts and reviewed booking keep automation accountable.

Keep it clear

Calls, forms, customers, jobs, and payments share one record.

Grow the team

Five users are included with ERP; twenty with ERP + Katch. No per-user fees within your plan. Need a larger team or special requirements? View the Custom Software Plan.

MonthlyPaid subscription

$149.99Full stack monthly

5 or 20 usersIncluded by plan

48 hoursSetup after required inputs

One partner for the customer journey.

Start with the problem that costs you the most. Connect the rest as your operation grows.

A service-business owner reviewing work beside a company van

AI phone, email, and website lead management

Katch Leads

Katch Leads is your AI assistant for phone calls, connected email, and website inquiries. Capture and respond to opportunities, recover missed leads, and keep the sales and service pipeline connected.

Explore Katch

Back office

POG ERP

Keep CRM, quotes, agreements, scheduling, invoices, payments, receipts, payroll prep, expenses, inventory, and reporting together.

Explore ERP

Customer acquisition

Conversion websites

Make services easy to understand, capture the right information, and route new inquiries into the operating workflow.

Explore websites

Implementation

Ops stack setup

Get founder-led workflow setup, lead-routing review, consent checks, Katch training, and a working walkthrough.

Explore setup

Safeguards

Consent-aware follow-up

Respect opt-outs, quiet hours, availability, and human takeover with documented policies and visible controls.

Review safeguards

Connect the work in three clear stages.

Start with the leak, wire the handoffs, and improve the workflow with real operating data.

See the full process

A service-business owner reviewing an estimate at a workbench

Assess
Map the handoff
Find where calls, forms, customers, and jobs enter today.
Connect
Wire the workflow
Configure routing, records, alerts, consent, and owner review.
Improve
Review the evidence
Track recovery, bookings, workload, and back-office status.

See the operating system underneath the website.

Calls, forms, customer records, jobs, and payments stay connected through the work that follows.

CaptureA customer inquiry arrives
Katch Leads captures phone calls, connected email, and website inquiries in the same lead pipeline.
RecoverThe inquiry becomes an opportunity
Customer details, follow-up, owner alerts, and booking stay connected.
OperateThe work moves into ERP
Quotes, agreements, jobs, invoices, payments, and receipts continue in POG ERP.

See how the workflow connects

Operating evidence

Proven in live operations.

PotomacOps is used in its own day-to-day work and in an independent landscaping operation.

Internal use

Built in daily use

PotomacOps uses the system internally to evaluate day-to-day workflows, identify friction, and improve the product experience.

External use

Deployed in the field

An independent landscaping operator uses PotomacOps in a real field-service environment. Business-identifying details are withheld.

View the operating exampleThe external example confirms active use. It does not state or guarantee a response time, booking rate, revenue result, customer count, or typical outcome.

Explore how phone, connected email, and website inquiries move through quotes, agreements, scheduling, payments, and receipts.

View the product walkthrough

Start with the workflow you need now.

Choose back-office software, the connected full stack, a website project, or founder-led setup.

Back Office

$49.99/mo

Full ERP without Katch. Up to 5 users.

Get started

Most complete

Katch + Full Stack

$149.99/mo

AI phone, email, and website lead management, plus the full ERP workflow. Up to 20 users.

Get started

Lead Capture Site

$997 once

A conversion-focused single-page website. Multi-page Operator Site: $1,997. Expanded Operator Pro: $3,997. Custom projects quoted separately.

View website options

Ops Stack Setup

$497.99 once

Founder-led setup, followed by the $149.99 monthly plan.

Review setup

Software subscriptions are paid from purchase. ERP includes up to 5 users; ERP + Katch includes up to 20. No per-user fees within your plan. Need a larger team or special requirements? View the Custom Software Plan.

Need ERP tailored to your company and deployed on your own servers or private cloud? Explore Custom ERP and Private Deployment, quoted for your requirements.

Compare all pricing

What owners ask before starting.

Clear answers about phones, staffing, pricing, and implementation.

Do I need new phones?

No. Keep your number, carrier, and current phones. Katch activates when a call goes unanswered.

Does Katch answer calls by voice?

Yes. Kloe is the AI phone assistant within Katch Leads. She talks with callers and captures their inquiry for the connected sales and service workflow.

Does this replace office staff?

No. Katch handles the calls your team cannot reach in time. Your staff owns the work and can take over.

Can I use only the ERP?

Yes. ERP-only is $49.99 per month and includes the core back-office workflow without Katch Leads.

Can I follow a call through to a sale?

Yes. Katch Leads and POG ERP connect the inquiry to quotes, agreements, scheduling, invoices, payments, and receipts.

Do you build websites?

Yes. PotomacOps builds service-business websites and routes calls or forms into the same workflow.

What does setup cost?

Guided ops stack setup is $497.99, followed by the $149.99 monthly full-stack plan.

Resources

Review the details before you decide.

Operating evidenceView the anonymized example

See how internal use is distinguished from an external landscaping deployment.

Guides and updatesExplore resources

Practical notes on customer acquisition and service operations.

Security and complianceReview the trust center

See how safeguards, consent, and customer control are handled.

Done-for-you launchExplore guided setup

Understand the implementation scope and delivery process.

Bring the next lead into the system.

Tell PotomacOps where leads enter and where the handoff breaks.

Choose the right next step.

Choose your software plan or use the current PotomacOps contact workflow for a website or guided setup conversation.

Get started Contact PotomacOps