What "Auto-Booking" Should Actually Mean — 4 Ways AI Lead-Recovery Tools Quietly Mislead You
Almost every AI lead-recovery vendor advertises "auto-booking from chats." Once you look at what the system actually does after a lead says yes, you find four failure modes that turn a feature into a customer-trust risk: the owner is never told, the wrong service is booked, the wrong day is booked, and the booking gate is a keyword list. We just shipped fixes for all four in POG.
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